Privacy Policy

1. Information We Collect

When you complete a form on our website or contact us directly, we may collect:

• Full name
• Email address
• Phone number
• Address (if relevant to the service)
• Details of your enquiry or project

We may also collect limited technical data automatically when you visit our website, such as your IP address and browser type.

2. Lawful Basis for Processing

We only process your personal data where we have a lawful basis to do so. This includes:

• Contract – to provide a quote, arrange services, or fulfill an agreement with you
• Consent – when you give us permission to contact you for specific purposes
• Legitimate interests – to respond to inquiries and manage our business effectively
• Legal obligation – where we must comply with the law

3. How We Use Your Information

We use your personal data to:

• Respond to inquiries and provide quotes
• Deliver paintless dent removal services
• Communicate with you about your project
• Maintain business records and comply with legal requirements

We do not sell or trade your personal details to third parties.

4. Sharing Your Information

We may share your personal data only with:

• Trusted service providers (IT and hosting providers)
• Professional advisers (accountants or insurers)
• Regulatory bodies or law enforcement, if required by law

5. Cookies & Website Tracking

Our website may use cookies or similar technologies to improve user experience and monitor performance. You can set your browser to refuse cookies if you prefer.

6. Data Security

We take appropriate measures to keep your personal information secure and prevent unauthorized access, disclosure, or destruction.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent at any time